Patient Endorsements

"They got me in and we started working out ASAP. It was a little uncomfortable at first but we adjusted and got back to work. Every time in there was fun and a good experience. They make you feel at home. Thanks for the help and the fun times!"

Trevor Stricklin

"It was bittersweet to 'graduate' and leave physical therapy as quickly as I did. I am thrilled to have normal pain-free movement returned, but I will definitely miss the dedicated professional teamwork focused on getting me back to normal. I would not have predicted therapy would be 'fun', yet I looked forward to the warm welcome, talking with the multi-generational clientele as we encouraged each other, and receiving help from Paul, Denielle, and Abby that was specifically tailored to my needs - even as those needs changed as I progressed. I'm not twisted enough to hope for another injury, but if I have one, I knew where I'm heading."

Cheri Stein

"Of course, I enjoyed my sessions. I wouldn't have come back if I didn't. My pain is greatly diminished. I'm doing much better then when I first came. All seem to know what they are doing."

Jo Assink

I was very satisfied with my PT. My condition was explained to me very well. I understood what was supposed to happen and how it should feel which was very helpful. My overall general movement was improved and my pain level went down. My range of motion was better. The therapists were very knowledgeable. I was treated very well and I enjoyed my visits. I would definitely recommend this facility and will definitely use it when I need physical therapy again."

Mary Lou Kidd

"When I came to OPTS, my right arm/shoulder hurt. I was unable to lift a gallon of milk. After my evaluation with Paul Frederick, my treatment began. The assistants helped and encouraged me when times were hard to do. The atmosphere was so friendly and they make you feel so welcomed. They really cared about you. There was always a "hello" and a "good-bye" and they knew your name. They gave me some exercises to do at home

And in a short time my arm/shoulder was back in good working order."

Brenda Durand

"OPTS was knowledgeable about my injury and did a good job of relieving my pain in my shoulder and improving my ability to use it. They were a good group to work with and good at scheduling my appointments."

James Schnake

"All of my experiences at Orthopedic Physical Therapy Specialist were as good as or better than I expected. All of my goals were achieved and the personnel were knowledgeable and courteous."

Lee Willson

"I really liked coming to OPTS and the therapy helped me to get better. Paul and Denielle understand me and other people problems."

Rita Goodrich

"I came to OPTS with a painfully stiff neck. Using a visual aid, Paul explained my problem and what could be done to help. The therapy sessions were always positive and beneficial; I feel I reached my goal and today enjoy a 'new neck'. I would and do recommend OPTS to anyone needing physical therapy."

Joan Gruber

"I am very pleased with my experience at Orthopedic Physical Therapy Specialists with Paul and staff. Everyone there is friendly and courteous. They pay attention to you and your needs. They are interested in your progress and in you personally. I have and will continue to recommend their facility to others."

Janet Griffin

"Your facility is a 1st rate professionally run establishment. Everyone is pleasant, courteous and knowledgeable. The stretches I was assigned helped alleviate the pain & discomfort I had previously. Some of them were hard for me, but all were encouraging and patient. I would recommend this office to anyone seeking professional physical therapy."

Jolyn C. Taylor

"I really enjoyed the laid back yet professional environment. Even though the work out could be grueling, one interacts and have fun with the other clients & staff."

Rhonda Kohls-Dailey

"I enjoyed my time at Orthopedic Physical Therapy. I feel that Paul was very effective and we accomplished my short term goals as I only had 30 days to work with. The staff & Paul are very professional and very knowledgeable. I will refer others to you."

David Badley

"When I came to Orthopedic Physical Therapy Specialists, I could not bend and tie my shoes or get in and out of the tub by myself. I was always in a lot of pain in my back.

Now, after the care that OPTS gave me, I can do all the above. I've come from about 25% up to 80% or better. Paul, you and your staff have done wonders for me; the therapy was very good for me, but the concern the way you cared mentally about how I gained my strength back was a blessing and I will always THANK YOU for that. I've been to physical therapy a few times in my life: but never to any had that worked with people and show care and after care like you and your staff. Thank you"

Larry Gunn Webb

"Before I started the therapy, I didn't have much strength or the ability to raise my left arm over my head. I thought I would have to have some medication, shots, or even some surgery. After talking with Paul Frederick, we started therapy. Alta at the front desk was not only courteous, but was flexible with the schedule (which made it convenient for me) and she answered all my questions. The therapy staff - Denielle - was right there with me along with Paul the PT. Denielle showed me the correct way to exercise when I needed help. Paul and she made them fun to do. My left shoulder is as good as it has been for awhile now. I would like to thank the entire staff for their courteous and kind attitude. It sure helps when you go there the first time. They are professionals."

Gene Bedka

"I have a lot less pain & can move easier - not so stiff. Everyone was very friendly and professional. I have been here before and will return if need be."

Jo Assink

"Tore hamstring - couldn't move, walk, sit, - pain. Diabetic problems occurred and I was worried about circulation & exhaustion. I'm feeling 80% better after 3 visits. I'd come in on crutches and I'm doing without them now. I'm coming in to work on back problem next. Hoping to be rebuilt like Steve Austin (6 million dollar man) DO DA DO DA!!!!

Nice spot clean, friendly, good music, and nice staff. Paul as Mr. Mean Jean or Dr.Love, he's good! Alta - super sweet. Deneille will rough you up! Highly recommend to all!"

Tiger fan / Kevin Lee Ruppert

"My experience with all three staff members at OPTS was a very good one. Alta is perfectly pleasant everyday. Denielle knows her job well and we had a wonderful time chatting with each other! :) Paul was a pleasure and a very calming presence that flows with the whole 'therapy'. You all are wonderful caring people that I enjoyed very much! I have a great respect for all of you and PT in general. I did get relief from the process but not 100% for my condition. I thank you all very much."

Anonymous 03/30/2010

"OPTS helped me to walk correctly after breaking my ankle. It was exercise that I could do myself to strengthen my leg without it being to strenuous. My goals were almost met with a 100%, the only one that wasn't was running but that will take time to do. The pain diminished as time went on and the exercises became easier. The people helped me quite.

A bit, the first few weeks then everything became easier and I remembered the exercises.

The experience here was that you became more personal with the staff there and could talk easier with them. Overall it was a great experience to have. Now I know how to do most of the exercises with ease. I feel more comfortable with my leg than I was before PT. if pain arises again. I can do the exercises taught to me to see if the pain alleviates. The experience was great! I would recommend people to come here to OPTS!"

Marissa Ginzel

"My experience at OPTS was most pleasant. The staff was most courteous and Paul was very knowledgeable and thorough in explaining the conditions of the spine. Paul is a most understanding individual."

Marium Anderson

"I was really hurting in my lower back. I don't hurt as much as I did when I came in and the experience was very good. I understood the treatments of what we did. I would tell my friends and family to come here. I was really happy about everything and the positive attitude WAS wonderful."

Sally Hacker

"Physical therapy @ OPTS saved my sanity! The treatment and support I received there was very helpful. And, I had fun! The atmosphere of the facility is/was friendly and motivating. I loved the rock-in-roll music that was always playing and the humorous signage displayed there. The space for exercising is thoughtfully arranged and well equipped. The man in charge (the PT, Paul) is skilled and yet warm and encouraging. The assistant (Denielle) is a solid right hand and back-up to Paul. The receptionist (Alta) completes the cohesive team by always making me feel welcome. I was supported to achieve my goals because of this awesome team. My pain has been dramatically diminished and now I have the skills to take with me for the future. Because of OPTS, I am a stronger person. Stay healthy to all of you!"

Jeannie D. Sanders

"It takes a lifetime to get to where are today. It will take WORK on our part and pain to get back to where we need to be, are you willing to fight to stay out of a nursing home?

My experience was positive and the staff was kind and helpful. Before physical therapy I could not get the work done that I needed to do. My energy level is much better and I'm washing blinds and windows!

My hip pain is better and no more falls. Falling is a major threat to seniors; we need all the help we can get! Thank God there is help if we get there in time! Much thanks to my doctor for sending me to OPTS for physical therapy."

Geneva L. Johnston

"I had my doubts and apprehension at first. The staffs made me feel at home and very professional and kind. I'm really glad I went the physical therapy route versus medication and/or surgery. The result was great - I feel so much better. The great thing is the results reflect the amount of effort a patient puts into their treatment. This puts your wellness in your control which is great!!"

Mary Farrell

"I amazed myself with how much stronger my legs were at the end of my therapy compared to when I came in. I didn't relish doing the exercises, but overall, I had a modest change of attitude by doing them - that's a plus! I think all of the staff were all very good - professional, knowledgeable, and courteous - and I appreciated their sense of humor when appropriate."

Anonymous

"I was told that I needed surgery on my arm because I couldn't raise it but with the therapy I feel like a new person. Also my husband was bending over with his back and legs. He's walking better now as well and stands longer. We both are still doing our exercises and feel better than we have in a long time."

Perry and Gladies Broady

"The pain was diminished. The staff was more than courteous. Very good! (Level of knowledge) I did enjoy my sessions. I did receive therapy at another clinic. However, since Paul has been my physical therapist for 3 times now, I think he must know what he's doing."

Dorthea Lyster

"My experience was great and my goals were met very fast and well. The staff members were really fun to work with and they were really nice to me. They made sure I did my exercises correctly and they were just awesome. I definitely would go there again if I need physical therapy."

Sarah Washegesic

"I came to you - discouraged, depressed and wondering if anyone could help. My first visit gave me hope. My goals were to have less pain & swelling, drive again, stand long enough to do my dishes, walk and do shopping. With each visit I became more hopeful. Thanks to your staff, I have reached all the goals above plus more. Thank you so much!"

Mary Ann Mason

"I totally appreciate the work of Paul & his entire staff. I came in with pain and with their instructions and supervision of physical therapy exercises, I feel wonderful. The work is hard but the payoff is worth it. The staff is wonderful, courteous, knowledgeable and funny. This is my second experience with OPTS (for two different problems) and both times have been time well spent to feel better."

Erin K. Hill-Van Horn

"Staff and professionals were unfailing supportive, competent, appropriately supportive but also appropriately demanding. It is truly one of the best run and competent organization I've ever encountered. I actually looked forward to visits and hope to return when current problem resolved."

George Miller

"My experience at OPTS was very positive. The staff was courteous as well as professional. The sciatic and back pain which I was treated for was relieved. I continue to follow at home the exercises Paul taught me along with my other back exercises and have felt great relief."

Mary Ann Matthews

"I first thought a simple pain pill would cure me with my handicap. To the different types of exercise, and made to do the amount of exercise by the proper trainers was excellent and helpful. Today, after 12 sessions I already feel like a new man, and able to go back to work and perform my duty. Thanks ever so much."

Hilbert Elsinga

"Paul had always done wonders for both of my sons, so I thought I'd let him take a try on my shoulder. An ongoing shoulder injury that others weren't able to help to help me with now seems to feel better. The exercises were tough at first, but they definitely seemed to help out. My shoulder feels great, I have a full range of motion and can do everything I like and need to without pain! Thanks Paul, Deneille and Abby. I really hope not to be back, but if pain shows up again, you're the first ones I'll call."

Tony Stricklin

"I brought my daughter Jane to OPTS after 2 months of hearing her complain (and I was choosing to ignore it). Jane had been seen and diagnosed by an orthopedic surgeon with hip tendonitis caused by several months of running on her H.S. cross country team. The doctor had suggested taking a beak from running and physical therapy. I chose OPTS as I had been treated and also my husband in years prior, and we both had great success. The specialists at OPTS immediately got Jane right on track and her pain free and believe it or not back running in 6 weeks. They instructed her on proper stretching techniques and exercises to avoid this kind of injury in the future. The staff is so cooperative and understanding and you immediately become part of their family. I was again very happy with the results of OPTS. We are fortunate to have Paul and his staff right in our backyard."

Peggy Nixon

"Paul and his staff were helpful in helping me help myself."

Dawn Kidder

"Physical therapy helped me out a lot. Before I started my back hurt on a daily basis. After a couple days my back barely ever hurt and it allowed me to do a lot more physical activities. I enjoyed coming to physical therapy and the people there were always nice."

Jeffrey Shafer

"I wanted instant results. I wanted an instant cure. I didn't get it. I worked to get the positive results and it would not have happened had I been given a list of instructions/exercises to do at home. I am lazy and a procrastinator. By going to PT, I was inspired, not forced, to work, to listen, and to take charge of my self under the supervision & guidance of professionals. The staff was always friendly, always upbeat, always understanding and always willing to work with me. When I had questions, they knew the answers and it put it in my language. I never felt like I was just another patient. I chose OPTS because I knew Paul would be full of tough love. With Denielles' & his expertise, I took charge of my own recovery. Waiting as long as I did after my injury was just stupid, but not once was I made to feel stupid. Thank you, all of you!!"

Cecilia Wondergem

"When I first arrived I could barely lift my left arm over my head. There were sharp pains in my shoulder doing simple things like putting on a coat. After the consultation, goals were set and Paul described what areas of my shoulder needed work. After a short time my shoulder was back in shape. I could do things I had done before my injury. Paul and his staff are very knowledgeable and dedicated to achieve the goals set. They push you to do the extra reps, but it still has a relaxed atmosphere. It was fun and most of all it cured my ailment. I would recommend anyone to see Paul and his staff for all physical therapy needs."

Richard Frazier

"When I began I had almost no use of my left arm as I had pulled muscles in my shoulder. In a few short weeks, I was able to regain almost all of my movement. The staff is very professional, knowledgeable and personable. My experience was very positive. I was provided tools to use at home to help speed my recovery. If I ever need a service of this nature in the future, I would not hesitate to return to O.P.T.S."

Tamara Brunke

"They helped me get over my over my back pain. Everyone was very helpful and courteous. I would encourage people to come here if they needed physical therapy."

Sue O'Guin

"I believe Paul & his staff have met my goals with an attitude of fun & knowledge. My sessions were designed to strengthen certain muscles and we certainly accomplished that! Thank you O.P.T.S."

Win Dickson

"Staff was awesome, very pleasant, very understanding & downright 'nice'.

Knowledgeable therapist took time to explain the procedure and what to expect.

Just an overall 'excellent' experience for a newcomer!"

Manda Diskin

"My experience at OPTS was great. It started with my diagnosis. Paul listened to my symptoms, examined me, and then explained with the model of a spine why I was feeling what I felt. It made perfect sense! It was the best news I had ever heard. We then made a plan to fix my problem. All along the course of my treatment the whole staff made me feel like part of a family. They continuously asked me how I was feeling and made adjustments as I needed. I began to see results right away. I also observed the progress others were making. It was fun place to be. After my treatment period I feel much better. I liked being in a small environment where the care was focused and not at a huge place. Again everyone was great and now I feel great, too. Thank you all!"

Earl W. Kohlhoff

"I was pleased and also appreciated the explanation and working of all the shoulder muscles at my first appointment. Halfway through my sessions, I already felt I had accomplished what I had set as a goal for myself. I could already put on my shirt and jacket without pain. I also could reach the top shelf or shelves in my house with only a little pain. I will miss my friendly chats with the staff. The therapists were always helpful in keeping my shoulders loose instead of always being tense. PS I also enjoyed the chocolate treats at the counter when I would leave each session!!!!"

Don Holzhueter

"OPTS quickly diagnosed my problem, including many years of poor posture, alleviated my pain and gave me some exercises and techniques to help insure the problem does not reoccur----- all this in less than 4 weeks!!!!!"

Jim Marcoux

"My physician said that Paul understood and knew the back. He had confidence that Paul could help me. I was very impressed with my evaluation and found all the therapy to be helpful. (Somewhat painful but helpful!!!) Denielle was always helpful explaining what I was doing and was cheerful as well. I will miss the friendliness of everyone - Paul, Denielle, Mary and Alta. Thank you for your help!"

Sueann Petersen

"I saw your promotion at Village Market in South Haven. I came to Orthopedic Physical Therapy Specialists for a consultation. My hip was hurting and I needed some relief. The staff was thorough and the treatment helped me physically and mentally. When asked, 'How are you today?' they really want to know and responded to you with concern for any problems you may be having."

S. Mae Lucas

"I have nothing but positive thoughts about my first experience with PT. Although I avoided it as long as possible, I soon found out that was the wrong thing to do. Although I have a ways to go, the staff was quick to help me with home things I can do, but also to make it clear that I should come back as soon as I felt it necessary. I hated the trips I had to make but it helped knowing each time was a fun, (although sometimes painful!), experience!! Paul's evaluation was thorough. Altas' morning greeting and instruction starts each day bright and I can't say enough good things about Denielle. She stays so focus on each personal phase of treatment. I'll long remember her "sober" face and cheery smile. Love you all. I hope I don't have to come back but if I do it will be with joy. Heather, you are fortunate to be training under such good staff. Wish you a bright future! You know it's funny, but even the other patients were fun to be around. Everyone seemed to be enjoying the "torture" and I use that word only in fun!"

Doria Hessey

"Everyone at OPTS showed that they cared about my progress. Not only did my time spent at OPTS help bring into balance my problem back, but it also gave me the tools needed to keep strengthening my problem areas."

Karlis Galens

"My physical therapy was a great benefit for me. The goals I wanted to achieve were to get rid of my pain and be able to walk without dragging my right leg. I can say I had success with both. Paul, I will give you an A+, because you were so professional and caring. The clinic I went to before was more weight lifting and I think the stretching was much better for me. So I think your clinic is much better for back pain. I want to Thank All of You for being so nice to me. You all gave me lots of attention."

Lynda M. Ghidotti

"This was a very good experience for me. It definitely helped me. My pain and stiffness was 100% better when I finished my treatment. The clinic was very personable and I felt like a person not a number. I was told what we were trying to accomplish and what and where I should feel the stretch which helped me in doing my exercises. The personnel were very accommodating to my schedule when making my appointments and very forgiving when I had to make a change. I would definitely come back if and when I need more therapy. Thank you for an enjoyable experience!"

Mary Lou Kidd

"I thoroughly enjoyed coming and the staff was fabulous. Yes, I highly recommend your practice. Denielle was excellent, so personable, so knowledgeable-she is amazing!!"

Deanna Horrell

"All members of the staff were pleasant and caring. That is very important to me when receiving any kind of service. I felt the entire staff was very knowledgeable when it came to the treatment of my shoulder. I am very happy that the level of pain and movement in my shoulder is greatly improved. I would highly recommend your facility to anyone. Even, though there were other patients receiving treatment while I was there, I totally felt the staff was there for me. Thank You.

Sandra Bedka

I recently completed several weeks of PT at Orthopedic PT Specialists. The staff was always very friendly and presented a family atmosphere. Even though PT could be very strenuous & frustrating, the staff was encouraging and understanding. The physical therapist did a great job treating and diagnosing my specific problems. The level of knowledge of the therapist and his staff was reassuring as my symptoms diminished; the therapist did a good job in encouraging & instructing 'at home' exercises. I would recommend OPTS to anyone who is in need of PT. the professionalism, knowledge, compassion & friendliness is outstanding at this facility!"

Diane Skuza

"When I first started my therapy, I was in a lot of pain. The orthopedic therapist knew the right kind of exercises to help my pain.

Everyone was very kind & friendly; they helped to make a bad experience with pain the best it could be.

I have learned to manage the pain with special exercises and live my life differently. Learning the right way to bend, lift and sitting."

Linda Lampman

"Sorry I'm so slow in returning this---. I did gain a lot of use of my arm after your therapy. My surgeon was amazed at my progress after shoulder surgery. Your staff is always courteous & helpful. The therapy exercises you give us are excellent at regaining normal movement. I like your place of business - the entry is inviting & the décor is pleasing. It is a very nice place to work away the pain."

Virginia Houdek-Martin

"I was a patient for 8 weeks. I think the people and Paul are very good at what they do. The knowledge and work they do there is very good. They helped me progress toward being able to move and function in everyday life. I would use them again if I had another issue."

Jeannie Gibson

"My experience at OPTS was fabulous. With their excellent professional guidance, I was able to rehabilitate an injured right elbow in 5 weeks! This quick recovery will allow me to continue being a tennis instructor.

I give high praise to the staff at OPTS. Each of my visits was up-beat and positive. I greatly appreciate all their help"

Doug Gruber

"The staff at OPTS identified my issues quickly and developed a series of stretching and strengthening exercises to address the problem. The staff monitored my progress and made changes to the program appropriately. I was impressed by OPTS staff and facility and will definitely return if I have future therapy needs - although I hope I won't have to!

Christina Andes

Having been my first experience with physical therapy I wasn't sure what to expect. From the first moment I walked in the door I experienced professionalism with friendliness, until I left. Paul and his therapy staff were encouraging throughout the sessions. As they encouraged you they certainly didn't let off the hook with what was expected. The staff continually asked how you were doing not only during your session but at home, too. Thank you for all your help.

Victoria Henry

When I arrived at the OPTS facility my physical capabilities had diminished. It was impossible for me to do my everyday activities. After my evaluation, a twice a week regime was established and at the end of nine sessions I was able to continue my activities. My therapists were Paul Frederick, a very tough , push yourself to your limit kind of guy, and Denielle, hands on and knowledgeable therapist. Both individuals were good listeners which allow a person to work through pain. The atmosphere at OPTS is open and friendly, allowing patients to comfortably move around the room while being observed by a therapist at all times. There are also offices that allow for private consultation if needed. I would recommend OPTS to anyone in need of physical therapy."

Janet Walsh

"The best and most effective treatments I have received for my back, knee, and leg injuries were provided by OPTS. The at-home exercises they developed for me keep me on my bicycle, in the weight room, and more importantly, able to keep up with our grandchildren. The staff is highly trained, very professional, and exceedingly effective. In addition, they are fine people who are a pleasure to be around."

Bem P. Allen
Professor Emeritus
Psychology

"Thank you everyone for treating me so good. My knee and ankle are doing fine. I would tell my friends to go there. Everyone was nice and friendly to me. All of the staff members were so nice. I enjoyed it; I am very pleased with Paul. Thank you and I hope and pray to God that you all keep up the good work. May God bless each and every one of you."

Donaciano Guerra

"I have suffered from chronic neck pain since my high school and college football playing days. Working in front of a computer for hours on end has only contributed to the frequent periods of neck stiffness that last for weeks.

After going through PT, I have relieved my, (what seems like life-long) pain by 80%. Because of the OPTS I am better educated on what has brought the pain on and how to prevent future occurrences.

Best of all, the entire staff at OPTS is super friendly and caring. I found after each PT session my spirits were lifted."

Mike Sweet

"I was recently a patient at OPTS for about three months. Paul and his staff are extremely knowledgeable and helpful. From the minute you walk through the door you're greeted by friendly people and will soon feel right at home. Paul and Denielle are always there to teach and encourage their patients as they work through their individual programs. My experience at OPTS was a very positive one. My pain was relieved and I regained the use of my shoulder. PHYSICAL THERAPY WORKS!! I tell everyone about Paul and OPTS. If I need PT in the future I will definitely return to OPTS."

Nancy Sturm

"I became a patient at OPTS because of a negative experience at another facility. In a nut shell, the problem was each time I went to physical therapy I had a different therapist. This is not conducive to establishing a good relationship with the therapist, nor is it beneficial to a patient's healing process.

At OPTS, this not a problem. You always have the same knowledgeable, professional and friendly therapist who is familiar with your problem and progress. Their concern is your health and eliminating the problem that brought you there in the first place."

Robin Abshire

"My experience with Paul Frederick, Orthopedic Physical Therapy Specialists, was one of work and success. I limped in his door to begin, depressed after being so limited for months and without hope. Today I am again playing mixed doubles tennis twice a week and feeling happy, delighted and very thankful.

Paul Frederick is a demanding and caring taskmaster. Physical therapy is work: hard work, frustration and perseverance before accomplishment. He and his staff are dealing with hurting people. They are welcoming, kind and encouraging.

Paul Frederick is extremely knowledgeable in determining the problems and in remediation. It was a very good experience for me."

Jean Conlisk

"It was an enjoyable time well spent with well trained therapists. They explained why certain movements are helpful. They were always courteous and with a good sense of humor."

Velma Schnooberger

"The staff was kind and friendly and made coming to PT fun although the workouts at times seemed tough. The staff did a great job encouraging and pushing me but also listened when I had pain issues from some of the exercises. PT was not easy and it took a lot of time but the strength gained in the knees was worth it over the 6 week period. I felt the staff did a great job assessing my problems and working out the best regimen for me."

Diane Skuza

"I'm writing this endorsement of OPTS after my excellent care there. I'm a RN who has had 3 hip replacements (2 hip replacements & 1 hip revision) with also a 4th surgery. Before that I had an incredibly challenged spine. For pain management I've had 4 different acupuncturists, 3 different massage therapists using every technique including hot rocks. In addition I've had extensive chiropractic & continue to get treatment from my 4th chiropractor. I've spent $1,000s out of pocket on all of the acupuncture & massage. OPTS is my 5th PT facility. With past post hip replacement PT was detrimental. On one occasion with a replacement PT who put to much weight on a machine and had me use it. Obviously, I've been desperate for pain relief as well as cautious & skeptical of who & what therapists are doing to my body.

Paul is nothing short of fantastic. He makes accurate diagnosis of condition & situation. He's been known to find correct diagnosis, after other patients come to him with wrong diagnoses from other therapists and facilities. He observes you when you're not even aware he's watching you. He listens to you. He comes up with routines & if you have issues with exercises he's ordered and he will figure out another way to accomplish the same thing. You're not pushed or rushed to finish your routine even if it's lunch time or the end of the day. They are liberal with praise & encouragement. Everyone gets heat or ice at the end of their session.

I've spoken only of Paul, but the entire staff is wonderful. They know your name immediately & are genuinely interested in your well being. As a RN spending significant time there I've observed folks come in & need assistance from their family to even get into the handicap barrier free facility. I wonder what Paul can possibly do to help them.

Well, he's made visible changes and patients seem to feel pain relief usually on their first visit. We all grimace at times since improvement doesn't come without work, but there's a smile after the pain resides. What he gets patients to do is nothing short of amazing to me.

You even get rewarded with a miniature chocolate on your way out. If you're particularly desperate you may even get 2.

This is the first place I've ever gone where I've gotten a follow-up letter to check how I was doing before they closed my file I was encouraged if I was having any trouble or if I felt that I needed to get back in for a 'Tune-Up' or any other reason to contact them.

I truly trust Paul with my body & that hardly ever happens after my previous trials & tribulations. He also has a keen sense of humor & when he's truly frustrated & banging his head on the wall, he has a smile on his face."

Betty Smith RN

"During my physical therapy sessions, the entire staff was courteous, friendly and helpful. Paul and Denielle are very knowledgeable and observant. Not only was the rotator cuff pain alleviated, but I learned a lot about avoiding injury in the future."

Dawn Grove

"In reference to my care and treatment at OPTS, I sincerely thank Paul and his staff for the professional and caring treatment I received. I spent about 3 months at OPTS and saw constant improvement in myself and others who often had appointments when I did. The aspect that I most appreciated was the flexibility they (OPTS) allowed, as I was at a busy part of the coaching/teaching year. Whether I showed up late or early, they made every effort to provide physical therapy in a caring manner so that I could get healthy. Thanks."

Joe Allen

"Paul and his staff made my physical therapy experience positive. They were very knowledgeable concerning the entire process. Everyone was very professional and easy to work with. I was not thrilled about going to physical therapy. However, they made my experience a good one. As an avid exerciser, I was disappointed that I could not do the things I wanted to do because of a shoulder injury. Today I'm back to working out on my own. Pauls' sense of humor and his encouragement made the physical therapy much easier to go through."

David Armstrong

I really enjoyed physical therapy at OPTS. I always felt very safe and comfortable. The staff there was always so friendly and very informative. If I ever had a question or concern I never hesitated to ask. I always received accurate answers and I just really felt my concerns were taken care of. I would definitely go back there again if I needed to."

Laura Clemons

"I loved my experience at OPTS. They helped me so much. When I first went in, there was swelling and pain in my ankle after every practice or game. I also only had 1 degree of motion and couldn't balance on it. Now my ankle has 15 degrees of motion and feels great after sporting events. I now can balance for more than a minute with my eyes closed with no problem. The staff was great and I always looked forward to coming on Tuesday and Thursday every week. When I first came in I felt ashamed to be in there and felt dumb doing the exercises, but now I love it there and I benefited from it so much!!

Thank you guys!!"

Travis Stricklin

"My left hip was higher then my right hip, and I had constant pain. I had trouble bending, climbing stairs, and walking any distance. I went for therapy with Paul and staff, and what a difference! After six weeks, my hip was back to normal and my pain was gone. With exercise and treatment, they straightened me right out. They are a very caring and considerate crew, and know exactly how to help you. I enjoyed my sessions very much. I will recommend them to anybody I know who needs therapy. Thank you so much Paul & staff."

Elaine Isom

"As I started out, I felt muscle strains & aches in other areas, I wasn't sure this was going to help me. As the weeks went by though, I realized that it was all a process and all's well ends well. I am now able to move with ease plus I've learned how to keep those parts moving with ease. The staff was wonderful in showing me different exercises to do to release the pain and discomfort. They were very courteous. I felt very relaxed and at ease with them. It was almost as if they were family or my close friends. I will miss spending time with them and, if I ever need therapy again this will be the first place I call."

Karen Stanley

"The experience with OPTS was truly worth every moment spent there. The staff is sincerely friendly and do their very best to help you achieve a pain free existence. They would cheer you on for every small improvement, as did the other patients. The regimen was rigorous, but fair & somehow it was fun to work so hard. One begins to look forward to each session. It doesn't even matter when another uncomfortable exercise is added onto your list; it becomes fodder for a few good natured jokes. When I first began with Paul & his staff I could barely drive or walk. Even sitting was an exercise of caution & choices. I believe this therapy has done more than just alleviate pain for me. It's made me feel genuinely good. And it's been a long time since I've felt good. GOALS? Well, my initial goal was to simply avoid surgery. Then somewhere along the line I realized I might be able achieve more than just that, maybe, the pain could be reduced. Then came the hope that maybe I could be pain free or almost. All the while, Paul and Denielle were getting my muscles to the point where many things became possible. I can't say 'thank you' enough. I feel better than I have in a very longtime, inside & out."

Win Dickson

"I've been struggling with chronic back pain for the past year and a half. After meeting with the always pleasant staff at OPTS. I was given a regimen of exercises that truly helped my pain. I fully enjoyed my rehabilitation provided by my specialist."

Curt Farrell

"From the minute I walked in the front door until 2 months later when I was discharged, I felt a 'connection'. I was in pain, very scared and awfully grumpy. The positive attitude and friendliness of all the staff quickly diminished my fears. While maintaining a high level of professionalism everyone at OPTS found the time in their busy schedule to push me to my limits, and at the same time has compassion for my particular pain. I have had PT just a few times on other 'body parts', but have never experienced 'sadness' when being discharged and the feeling of WOW- can't wait to come back. I could not get back to see Dr. Veenstra until January 5. I'm anxiously awaiting that visit with hope he can fix my shoulder without surgery and send me back to you! I came aboard a few weeks before Kelsey's wedding so I was there when Deneille started. She is a great asset at OPTS. Thanks for all you did for me, Denielle and Paul!"

Andrea C. Johnson

"My physical therapy greatly benefited me after my shoulder surgery. I have full range of motion and strength back. All of my goals were met. I have no more pain. The staff was very courteous and very knowledgeable. If I had to have therapy for anything again, I wouldn't go anywhere else. I've talked to a lot of people who all say it's a great place for therapy - they have a great reputation."

Alisa Walker

"After surgery on my ruptured Bicep Tendon I went to OPTS for Physical Therapy. Paul Frederick and even Danielle knew what was needed to strengthen my arm and regain the strength I had lost. The equipment was nice and the facility was always clean. It's a very relaxed atmosphere and a lot of fun joking with the staff. My son Zach 14, had previously gone to OPTS for a hip injury he has now recovered and doing well (it was more fun watching him at therapy). The very best part of therapy for me was "ICE" at the end of working out. I highly recommend Paul Frederick for Physical Therapy."

Paul Nelson

"Before I started I couldn't even stand on my toes. Now I can play soccer and run around without using a brace. I was in a lot of pain too. Now I'm not in any pain at all!!! (Even though I had to stay off soccer for a week). My goals are met because now I can play soccer without being hurt."

Marissa Carpo

"My therapy was very successful. If you need help with back pain or other pain call Paul, Danielle or Barb. They are very caring and helpful. Again I thank the Lord for great therapists."

Elizabeth Bennett

"The staff was very knowledgeable, helpful and caring. The facility was clean and well equipped for a variety of needs. Paul's evaluation was very thorough. I felt like I was getting big city care in a small town atmosphere. Scheduling was very accommodating. Goals were met and I was able to play my game of football quicker than had been anticipated. I highly recommend Mr. Frederick and staff for other athletes."

Blaine McGowan

"Coming to OPTS office of Paul Fredrick helped my healing time and has allowed me to get back in sports activities and I thank MR. Fredrick for pushing me as hard as he did to my recovery."

Zach Nelson

"After receiving PT treatment from several other facilities throughout western Michigan, I have found your clinic to be the best in knowledge of treatment, how and why the body works and explaining it to your patients. Your staff goes over and above the top to make sure everything runs smoothly. I also appreciate you looking elsewhere for treatment for me when you couldn't help any longer. Your clinic is like a big family to the community and is always beneficial in pain relief. I always leave stronger and in less pain!"

Jo Carlson-Glas

"What a wonderful experience! If I could have gotten better without more intervention it would have been there. The staff is very friendly and helpful. I really started to get to know everyone very well and felt a part of the family! It's a very comfortable environment. I felt very free to ask questions and get helpful answers. Overall, a wonderful experience! I would highly recommend them and have already shared this information with my doctors office and many friends and relatives."

Julia Zanletto

"Physical Therapy has helped me in such a capacity it is hard to describe. Most importantly I am not falling, as we age broken bones are common with seniors. Balance can be hard to recognize. I was shocked when I learned my falls were caused by balance problems. Physical Therapy is not an option for me. Keeping my independence is important to me and that means staying strong and this is where Physical Therapy comes in, here with Paul Frederick and staff. It is a fun place and each person is guided through their workout with kindness ad praise. We laugh talk and have fun. If you want a fun environment this is the place to come."

Jenny Johnston

"Exercising at home, especially the stretches, is not as nice as coming to Orthopedic Physical Therapy Specialists and receiving the attention and encouragement that one receives. I don't make exercising a priority but I know that I should Having appointments scheduled made it a priority. "Standing in one position for any length of time is still bothersome. I have no problem, however, with aerobics. Your staff was friendly and helpful. You seem to take an interest in everyone. I appreciate your time and effort that I was given. It was a nice experience, in your place, and a pleasant atmosphere. I will try to make stretching exercises a priority. Thanks!"

Janet Griffin

"My experience at Orthopedic Physical therapy Specialists was a great one, the staff was knowledgeable and courteous. The exercise they provided in session will last me a lifetime. The pictures they give you when you leave are plain and clear, you can do them at home. The benefits you get are the best thing you can do for your health. They do care about you."

Mary Schirripa

"I am writing this to say thank you to Paul and his staff for the excellent treatment that I received during my therapy sessions. The sessions were hard at first due to the pain, but after time they actually helped me feel better than I had in a long time. I would highly recommend Paul and his staff due to their no-nonsense approach to give the best service to all who pass through their doors. Keep up the good work. I appreciate all that you folks have done for me."

Ronald McEnaney

"My son was injured playing football and soccer. I called and got an appointment within the hour. He was evaluated and a treatment schedule was set up. The treatment was effective and he recovered quickly and learned more about how to care for himself to help prevent potential future injuries. Thank you."

Wilma Wilson

"The environment at OPTS is both pleasurable and motivating. Everyone is courteous and helpful. Paul was very knowledgeable and aided me in determining the cause of my injury. Furthermore, he helped fix the causes, readjusting my hip completely painlessly. I felt comfortable while working out at OPTS. Thanks Paul and all the staff at OPTS!!"

Kasi Gilbert

"When I went in to see Paul for therapy I needed a cane to walk as I had so much pain in my right hip and left leg - but after a few weeks of therapy I am able to walk normally again. The therapists were very courteous and worked with me very professionally. I was surprised and happy how a few weeks of therapy had helped me.

Connie Johnson

"I had never needed physical therapy before, so when I was told I needed it for my arm, I had some reservations. Would it truly alleviate the pain, or exacerbate it? Isn't P.T. for the seriously injured? Would I ever ride horses again? And as a middle-aged woman, I was reluctant to "work out" in front of others. By the time I started at OTPS and met with Paul Frederick, I was in both physical and mental anguish. However, I was desperate to resume normal activities, which for me meant not only being able to sleep comfortably again, but also to ride my horses. I also know I wanted to be in a place where I wouldn't get lost in the crowd, where my individual goals would be met. Paul evaluated my injury, and designed a personal physical therapy routine that enabled one to regain those skills most important to me. Ever heard of the "saddle the horse exercise"? How about the Mounting /dismounting the horse pull? Paul and his staff did a wonderful job of making this "woman of a certain age" feel comfortable doing all sorts of crazy and unique workouts. They knew when and how much to push and their upbeat attitudes and humor never failed to improve my spirits. As time progressed so did my abilities. I was no longer in pain and I was able to go out and enjoy ding what I love once again, which went a long way to improving my mental outlook. in the end, my time at OPTS was beneficial both physically as well as psychologically. I would recommend OPTS to anyone of any age or ability who needs physical therapy."

Kim Silfven

"I would like to thank everyone at OPTS. You are a good group. I know I would not have the use of my arm back without your help. Hopefully, I won't need you all again, but if I do I know I could depend on you! Thanks."

Linda Olson

"The entire staff treated me in a very professional manner, but at the same time, made me feel like family. My hip issues were greatly improved and I would not hesitate to return if need be or recommend OPTS to my friends."

David Campbell

"My physical therapy goals were reached. I was very satisfied with staff. The staff was always courteous and very knowledgeable. Today I am pain free - as long as I don't bend over for long periods, but it is up to me now I must lose weight (especially around my abdomen) and as soon as finances allow I shall attend the new wellness center. Once, many years ago I had physical therapy - after 6-7 weeks, I quit, and though I have had several painful episodes since, I just keep working and dealt with the pain. This time Dr. Allen referred me to you and I am so glad he did."

Allen Remley

"I was highly impressed with the benefit I got from doing Physical Therapy. I feel better than I had in years. I had no idea what to expect at therapy. I had never seen or did any of the exercises. The staff did a wonderful job explaining everything to me. They were very patient. All in all, it was a great experience that I learned a lot from. I thank all of you for a job well done. I really feel great!!!"

Mary Voisard

"I injured my shoulder over ten years ago and waited way too long to have an operation to correct the resulting bone damage. Surgery couldn't correct, however, the decline in the use of my arm due to muscular changes. We were unsure if we could restore full use. Paul put me on a therapy regimen designed to restore as much use as possible. After just a couple months of therapy and admittedly, a little pain, I now have full use of my arm as if I'd never hurt it.

I am able to work out, use tools over my head, and use my arm for some of the simple things that I have been unable to do for the last couple of years. I appreciate both my doctor's expertise (Paul was the one who recommended him) for the surgery and Paul's expertise in restoring the muscles. I also appreciate the knowledge and expertise of Paul's staff as they understood my therapy and knew the benefits of each of the exercises required as well as the proper technique need to achieve their full benefit.

I had been to other therapists prior to visiting Paul, and while they all have been knowledgeable, none seem to match up to Paul and his staff. As I age and as I need therapy, Orthopedic Physical Therapy Specialists will be my only consideration."

Thomas Peterson

"Having had two successful therapies at OPTS, I will always be grateful to Paul Frederick and the entire staff. Both of my experiences were extraordinarily beneficial. In my first experience I was facing rotator cuff surgery and decided to try PT first. After 4 months of being unable to put my arm in a sleeve or reach with my right arm, physical therapy left me pain free and strong. In fact, a trainer this past winter said, 'My you have strong shoulders'. Therapy was in 2005 and my shoulder is still better than ever. The surgeon said I was very lucky - that physical therapy rarely works. The credit goes to Paul and staff!

My second experience was for what I had been told were 'bone spurs' on my back. After 3 visits I left that office being told that it would take 3x/week for at least four weeks with a 90% chance of improvement. Also, the staff was very unprofessional and 'skipped' parts (i.e., massage or heat or exercise if they were too busy). When I got to Paul Frederick for an evaluation he said he didn't think it was my back, rather a 'mechanical' problem we could fix (posterior sacral torsion). Today, after 9 visits I am @ 80% improvement and 100% in the flexibility.

Everyone at OPTS validates your decision to walk in the door. The facility is spacious, attractive and very clean. You are always warmly greeted and your chart, insurance limits, etc are right there. You are monitored to make sure exercise and stretching are done properly. No shortcuts are taken with your therapy if it is busy. You know that OPTS will see to it that you can make as much progress as physically possible and that your doctor is kept apprised of progress. OPTS is vastly superior to the unprofessional treatment that I received in the past.

Thank you all."

Paula Dunayczan

"I have never done physical therapy before. Although it wasn't my favorite thing to do, it was more pleasant with the people involved. I am very pleased as to the reduction and then elimination of the pain in my shoulder and would highly recommend you to anyone needing these services."

Michael Eissenlohl

"I didn't know what to expect when I first met with Paul to discuss my shoulder that was causing me some real pain. I was glad to find out that he understood my problem and knew just what I need to do to make it better. I started with strengthening exercises that gradually increased in difficulty. They never made me do things I couldn't do well. After a few sessions of shoulder manipulation, the shoulder started to re-adjust and gave me the flexibility I used to have. I am very grateful to Paul and the Staff for helping me and making my life easier. I strongly recommend OPTS."

Robert Venner

"Sorry to be so slow in communicating. Your therapy helped me so much - we-re really gardening vegetables and flowers these days. I did enjoy your therapy experience, my first impression was the friendliness of all of you and the inviting look of your therapy area. The emphasis of 'sit straight and tall' helps me so much - especially when I'm really tired. Straightening my body makes it feel better. My feeling is the therapy was very good for me and if and when I need therapy, I'll be happy to return to your facility for help."

Virginia Martin

"Gracious and professional staff, very knowledgeable and helpful. I will recommend OPTS anytime I have the opportunity in the future. Great, comfortable facility and loaded with user-friendly equipment. The staff kept me on track with daily supervision and advice to assure the maximum benefit of the time and effort I invested in rehab."

Tom Tollefson

"Paul, Kelsey and the gang at OPTS did a wonderful job to help me rehab from injuries suffered from repetitive motion/poor posture. I went from having very sore wrist/elbow/shoulder joints to playing great golf in a matter of weeks. The exercises they gave me were challenging but not excessive. Paul and Kelsey were friendly, respectful, and jovial. Their positive attitudes made P.T. less of a pain (pardon the pun). I heartily recommend OPTS to anyone needing Physical Therapy."

Doug Singleton

"I had a great overall experience! My pain is gone and my flexibility is almost back to normal. The staff was not only professional, knowledgeable and caring, but also fun! They had a way of making the 'work' seem like it was just a part of the 'team effort' for your overall improvement. Of all the m any faces I came in contact with throughout my therapy, we all had one thing in common, we were all a part of Paul & Kelsey's family! Thank you for making my experience such a pleasure."

Cherri Harris

"To whom it may concern:

This letter is in regards to the treatment Don Roe received from Orthopedic Physical Therapy Specialists in South Haven, Michigan. Paul Frederick was the physical therapist that worked with Don after having had a total knee replacement.

Don can be a difficult patient at times and does not give compliments easily. He has praised the work of Paul Frederick and the staff on many occasions. He was pleased with the facility, the pleasantness of the staff, the humor that was incorporated in his treatment, the balance of motivating him physically and emotionally to accomplish his goals, the respect he witnessed for himself and other patients and the knowledge of the therapist and the staff. Most importantly was the outcome of his therapy. Don is now back to being a physically active person and has even been able to resume golfing.

Mr. Roe and his family would highly recommend this therapist and agency to anyone who is in need of physical therapy that consists of qualified treatment, respect to clients, enjoyable atmosphere, and a positive attitude.

Our family would like to thank Paul for his efforts, time, commitment to his clients and the excellent results."

Sincerely: The Roe Family

"Paul,

I would like to thank you and your professional staff for all the help during my therapy sessions. My therapy was a real benefit to my condition and the goals we set at the beginning were met or exceeded. The very courteous and knowledgeable staff makes the sessions very enjoyable and rewarding as well as healing. My experiences were extremely better than past sessions at other facilities. Thanks again to all."

Bob Breault

"When I hurt my back the second time and I had to go and do physical therapy, I thought it is going to be boring, like the first time I hurt my back. 'Do this exercise 15-20 times and then move to the next one...' But I was wrong. The first time I stepped into OPTS at South Haven I had a pleasant experience, that lasted all the time spent there. Everybody had a smile on their faces and there is nobody there that is ignoring you. Time spent there might be with some pain, but you enjoy a good joke and some laughter too. Everybody is acting very professionally, very courteous and they help with a high level of knowledge. I am really very excited to have known Dr. Paul Frederick's team. I would recommend them warmly to anybody that is in need of physical therapy. Thank you guys, you really make a difference."

Lidia Kerber

"Mr. Paul Frederick and staff;

I would like to thank you for the special treatment that you provided. In some cases physical therapy can be an unpleasant ordeal, as I know from past experiences with other places. You and your staff provided a pleasant, relaxing and fun atmosphere in which to work on my therapy. I was very impressed with your explanation of each muscle group to isolate during exercising. You explained every step thoroughly and I feel my goals were met and my pain was alleviated. I will continue to use the exercises that you taught me at home. Thanks again to all of you for a pleasant experience. I will miss spending time with you and will certainly recommend Orthopedic Physical Therapy Specialists to my friends and family."

Kim Rodgers

"First and foremost the treatment successfully strengthened my ankle and helped me regain full range of motion so I could resume, with no issues, my previous athletic activities including basketball, volleyball and running. The additional benefit was the great atmosphere to spend my 1-1.5 hours, 3 days a week for 2 months. Paul, Kelsey and staff provided some good humor and great conversations which seemed to encompass everyone rehabbing at the time. To me the perfect combination is a knowledgeable staff with good personalities to help make the time pass quickly. Both were accomplished."

Deric Stender

"I feel that the physical therapy was a great benefit to me. It not only helped with my knee pain, but also helped strengthen my whole body so I can move around and walk better. The staff was very friendly and courteous. They gave me a lot of encouragement and help. It was a very pleasant experience and the equipment was great. Thank you!"

Kay Brush

"Physical Therapist Paul Frederick's manner of professionalism regarding my condition was exceptional each and every session. The major benefit of therapy was he made me aware of why I was in pain, and I was also shown in detail the cause, as well as the exercises to help alleviate the pain. In regards to my goals being met, I personally wish I could have continued therapy since I did notice improvement, but not to the point of no pain. Thanks Paul."

Barbara Dovgin

"I was very much impressed with the overall treatments as well as the Very Caring and courteous staff. The pain in most areas has been diminished a great deal therefore meeting my goal of being 'pain-free'.

I enjoyed all my sessions there as it seemed more 'homey' than being at a professional facility which to me is 'great'.

I have been at another clinic before - only difference was they provided enclosed (with drape) cubicle to ask you questions about what had transpired between last appointment and now - more private - but worked out with everyone else."

Vicki Parker

"Come on now. Does anyone really enjoy or want to go to physical therapy? I surely did not. However, Paul and his staff created an atmosphere which was inviting, friendly, and most importantly, caring. Yes, that's right, caring. The staff at Orthopedic Physical Therapy Specialists ensured I was getting the correct care and ensured the exercises I performed were done correctly so as to not further injure myself. I was lucky and only had to go through physical therapy for a couple of months. However, some of the other individuals appeared to be patients of a longer duration and to see the dedication of these patients is truly a reflection of Paul and his staff. My pain has been alleviated, but the education provided by Paul has made me realize I have to continue with my exercise to ensure the optimal results from my therapy. Thanks to everyone!"

Donna

"I had fallen on ice and broke my ankle and also ruptured two ligaments on my foot. I had a very good experience with Paul and his staff. I worked very hard and today I would say I am essentially pain-free. I received individual personalized care but done with humor to make me smile. Paul and his staff were compassionate and know how to motivate me to do my best. Along with Paul's knowledge and professionalism and high quality of care, my physical therapy was a positive experience. Thank you."

Martha

"This was my first experience with physical therapy. At my age (76) I really didn't think just exercise would help my lower back feel better. I couldn't even get out of bed without severe pain and could not straighten up for awhile. Now through the help of the therapy specialists I can get out of bed and chairs. Maybe with my age a few aches and pains doing house and yard work but no pills. Thanks to all of the very nice staff and Paul for their help."

Pat

"I was referred to Paul for a chronic neck problem. He was very thorough in explaining what was wrong with my neck and what we were going to do to improve it. After my first visit, 50% of the pain was gone; 70% after the second visit. I worked very hard and today I am essentially pain-free. Paul's knowledge and professionalism are beyond reproach and I would recommend him to anyone."

Linda Lancaster, RN

"I've suffer from neck pain and frequent headaches for over 15 years.I finally found someone who gives me relief."

Mike Appleyard

"My time in physical therapy was quite enjoyable. I didn't expect much when I first started (bad attitude) but my thinking soon changed. The complete staff was extremely friendly and yet still very professional! They (staff) know how to motivate you and still make you laugh. The whole staff is very sincere and also compassionate.

The 'Paulie Lama' (Paul Fredrick) truly has a unique personal touch. At times, it was 'the house of pain, but that is balanced with ones own personal gain. South Haven is very fortunate to have a business like this!"

R. Roberts

"Paul's expertise and professionalism made my experience with physical therapy following total knee replacement surgery an eye opening experience. I was able to resume my regular routine with confidence after a few short weeks. There is clearly an advantage to going to a place where patient improvement and comfort are a number one priority. The set up of the facility aided my recovery with ease in and out of the door; no stairs, elevators or huge parking lots. I actually worked with a therapist each time instead of an assistant. Paul's level of expertise as a physical therapist cannot be matched in the South Haven area. If you expect the best and demand excellence you should give Paul a call."

K. Gibbs

"My experience at OPTS was all positive. The staff was very friendly and exceptionally helpful. Paul provided a large variety of therapy that improved my range of motion and relieved the pain from a shoulder injury. Everyone's good humor made the workouts enjoyable."

D. Hadden

"Heartfelt thanks for your expert care in my recuperation after falling off a ladder last fall. The care and education that I received has resulted in a great recovery and a lifelong habit of stretching and range of motion exercise.

My favorite aspect of OPTS is the intimacy of the clinic. It is certainly large enough to have all the tools necessary for recuperation, but I liked that it is small enough for individualized care and MUCH appreciated privacy. No insult intended to a "hospital setting" but when injured it was ideal to have quiet, personal time dedicated to healing with caring, professional friends at your side.

Even though I am recovered and planning to be back on the golf course this summer, I will hope to stop in and say HI to all my friends at OPTS, while running weekly errands at Menards and WalMart! Thanks again now and always."

R. Kripaitis

"Heartfelt thanks to all of you for helping me recuperate after breaking my elbow and to regain health in my ailing shoulder. It's a godsend to have full, pain-free mobility for all the duties of my busy life, especially for my work in the garden. Your expertise is much appreciated, your rates are reasonable and the return to health...well, that's priceless.

Thanks also for the many 'hand out' copies of therapy strategies such as strength building exercise and stretching regimens. Now I am able to continue healing everyday at home and expect to maintain this renewed peak mobility. It is very generous of you to encourage and inform continued workouts, even when out of your immediate charge.

Thanks also for your friendship. Your light-hearted attitude makes the work easier to anticipate and attend to, making the sometimes ache-y endeavor fun. You understand that high spirits lead to better health as well, and you promote the upbeat attitude.

I really enjoyed seeing so many of my friends and local acquaintances during my rehab. OPTS is definitely rivaling the Village Market as the social capital of South Haven! I even met some new friends and everyone always seemed to be having a great time.

I am your biggest fan! Thanks again for everything!"

E. Herbert

"I would like to convey our gratitude to you, Paul and your staff, for the professional and caring manor you handled my teenage daughter Jade's therapy. Never having needed physical therapy we didn't quite "know what to expect". Paul took the time to listen to Jade and explain fully why she was having trouble walking and what could be done to help her. All of her visits and 'homework therapy' have been 100% successful. She can play golf, walk through the mall, anything a teenage girl loves to do, pain free! The staff at OPTS made Jade feel quite comfortable. Even though her sessions were tough, she still looked forward to each one as she could tell they were working. Jade is 100% pain free! Thank you Paul, Barbara and Staff."

C. Nolan

"I have used OPTS for my physical therapy needs ever since they opened their first office. I originally went to Paul for my own PT and was so impressed by the progress I made, and by Paul's knowledge and philosophy of orthopedic injuries, that I have been referring my injured high school athletes to him for treatment. I appreciate that he really cares about the athletes, ensuring that they get a quick appointment and evaluation, as well as sports specific treatment. All of this results in a faster return to sports participation for the athletes which helps me in my job as athletic trainer for our high school. Thanks Paul!"

S. Katt, ATC

"This was a great experience. At age 70, I was prepared to hear that physical limitations were inevitable. But with the cheerful, relentless attention of the staff, I found myself able to do tailor-made exercises, aerobic, strength, flexibility, at home and during twice weekly sessions where progress was noted and adjustments were made.

While 6 weeks cannot undo some damage caused by neglect or abuse, I found out I could take charge and reverse the deterioration. This is important to ensure that I can continue working and being active.

This has made a huge difference in how I feel, how I function and how I view my problems."

Thankfully,
M. Gauthier

"I call Paul the Magic Man. I was referred to him after asking my doctor for one more try at physical therapy before resorting to the Mayo clinic for diagnosis of my persistent foot and leg pain. I had been seeing various doctors/specialists for over a year (starting with physical therapy at another facility) and my situation was only getting worse. I used a cane in walking, and spent a good part of my day dealing with the discomfort.

I have had physical therapy in the past at four different clinics (3 not in this area) and never did the therapist take the time Paul took in evaluating my condition. His expertise far exceeded my expectations. After his evaluation he told me there was a bone out of place in my foot that he thought he could correct, and I should get rid of the heel lifts another specialist had recommended. He was reasonably certain he could help me, and I left the evaluation with a smile on my face. There was hope.

I worked with Paul and his staff twice a week for the next 12 weeks. He did two adjustments of the bones in my foot, Lisa did some deep massage on the very tight muscles in my leg, and I did many different strength building and balance exercises to improve my functioning. They weren't always fun, but Paul and his staff maintained an upbeat atmosphere and I always left feeling I was indeed making progress. The heat treatment at the end of the session felt like a reward for the hard work during the session. At the end of the 12-week period I was close to fully functioning - I could walk normally without a cane, was no longer using pain medication for my leg and foot, and was sleeping better. And I was able to resume walking again for aerobic exercise.

I had almost give up hope of getting better. I am very grateful to Paul and his talented staff for the assistance they gave me."

J. Hirss

"After my first visit I had a 70% reduction in my symptoms. More importantly, I left with hope that had been lost that I could return to my previously active lifestyle."

Mary Ann McGee

"I was experiencing pain in my left leg that progressed up to my hip, which has some arthritis. I consulted Paul Fredrick at Orthopedic Physical Therapy and he determined that the real problem was originating from my foot and was affecting my gait and hip. He developed a therapy that both strengthened my hip and alleviated the problem with my foot. I have noticed after several sessions a very definite improvement. Paul and his staff were wonderful to work with and thanks to their efforts I am much more mobile with virtually no discomfort."

Penelope B. McCreary

"I have undergone three major back surgeries in a span of three years. As you can imagine mobility was very difficult. I was not looking forward to the rehabilitation aspect that follows back surgery. In fact my experience with Physical Therapy was that you rarely saw a PT and a different PT assistant worked with you at each visit. In short you felt like a non-person just someone who came and went during their busy day. At OPTS I was very surprised at the high level of one-on-one therapy provided by the same therapist who also knew your course of treatment. The staff at OPTS from the Office Manager to the therapists, work together to create a very positive, caring atmosphere, which helps you achieve your goals at therapy. I would highly recommend OPTS to anyone who needs the services of a Physical Therapist and want the best care and treatment in the area."

Margaret Guimond

"When I was told by my doctor that the pain in my right leg showed up on an X-ray as arthritis I was devastated. I have walked a minimum of 4 miles per day for over 40 years and could not believe that I would spend the rest of my life on Tylenol, Advil, etc. and have trouble sleeping because of the impossibility of finding a comfortable position for my leg!

At the end of a walk, I would be limping, when I got out of a car I could not walk, and all of this because I had a medical problem and was unable to exercise for one month. I could not stand up from a chair and walk until I waited; I was embarrassed to walk across a room.

My doctor gave me a prescription for physical therapy - I didn't want to do it - but I did.

Paul Frederick analyzed my problem and gave me directions on what strengthening exercises I should do, what stretching exercises I should do, and how often.

I no longer have pain, I no longer have trouble finding a comfortable position for my leg so that I can sleep, I no longer have a problem. I no longer take pain medication or any medication. I again enjoy my walks. And - I'm 80 years old.

It took 2-1/2 months working with Paul Frederick's physical therapy to solve my problem. I am continuing to work with him to become stronger and have better balance. A prescription for a cure from many pains and less medicine can be possible if you have the right physical therapist."

J.P.

"I had a great experience, my condition was treated quickly and efficiently. When I came in, walking was difficult, by the time I was done the pain was completely gone. I've used other physical therapy centers for other problems and never seemed to get better. Paul and his staff are very knowledgeable and have only one goal, that is to make you healthy again. I would not hesitate to use their services again, and highly recommend them."

Lincoln

"I had a total left knee replacement on 8/30/06. Even though I received home physical therapy three times weekly, I was not doing well. I had difficulty walking with a walker and had little mobility in my knee.

A friend had recommended Paul Frederick and had encouraged me to make an appointment to see him. I was evaluated by Paul on 9/19/06. He was very concerned as was I when I learned that the window of opportunity for a successful recovery was closing.

I started therapy the following day. Within two weeks of physical therapy with Paul and his staff and daily exercises Paul had taught me to do at home, I was able to walk with a cane rather than a walker, ride a stationary bike, use weight equipment, and had much more mobility in my knee. I ended P.T. on 11/1/06. I could bend my knee 100+ degrees and no longer needed any aids in walking.

Today, I have made a complete successful recovery thank to Paul Frederick and his staff at Orthopedic Physical Therapy Specialists, LLC."

Jean Kelley

"My therapy with Paul Frederick has been one of the most valuable experiences of my life. When I went to see him I was almost doubled up with back pain and had almost decided I would have to buy a scooter to get around. By my third session with him I was basically walking upright and the back pain was greatly relieved. Further sessions produced even further improvement. He taught me exercises that I can do at home and I use them every day and can now often go all day without back pain. I was startled at the obvious level of competence of Paul as he assigned tasks and even personally twisted my back to produce relief. Over the past eight years I had been to four different therapy sessions at another clinic where I got almost no relief. Consequently, I cannot say enough about my satisfactions with Paul Frederick's clinic.

He has a most courteous staff who go out of their way to keep the environment of the clinic pleasant. They introduce patients to each other thus allowing the patients to share their experiences and also providing a friendly atmosphere. In every way my time at the clinic was valuable and enjoyable."

Claude Phillips

"I came in so much pain from a shoulder injury. In a matter of a few weeks my strength is better than before the injury. I'm now able to do things I haven't been able to do in months! My pain level is great! I'm so impressed with the therapy treatment. They work you and keep you talking so you don't realize you have just done your workout! I'm now 'strong like bull'. Thank you Paul and staff, you are a great team."

Terry Scott

"I started seeing Paul aka Dr. Love in December of 2006 due to injuring my right foot. I was impressed by how thorough his initial assessment of my problem was. He really took the time to listen to me and tailored my P.T. to not only alleviate my pain but to increase the mobility in my foot. I had my doubts about physical therapy but by the end he and his staff have made me true believers. I now walk again with no pain. For the first time in my life I was able to spend 4 days in a row walking at an amusement park and not suffer for it. Paul and his staff really show genuine concern for their customers and they used humor to combat my sometimes grumpy attitude. Paul also made new orthotics for me and the difference has been tremendous. I will actually miss not going in anymore."

M. Souders

"I was very pleased with my experience at Orthopedic Physical Therapy Specialists. I was referred by my doctor for rotator cuff pain. I was evaluated by Paul Frederick and given a rotation of exercises focused on the rehabilitation of my shoulder. As my shoulder improved, he was always prepared to adjust and modify the exercises to match my condition. The entire staff was very courteous, friendly and knowledgeable. I would recommend the Orthopedic Physical Therapy Specialists to anyone in need of such services."

J. Lamphier

"The staff at OPTS were very interested in helping me feel better. From the very first session they paid very close attention to my concerns regarding my shoulder's condition. Paul was especially very clear that he was going to try to help me alleviate the discomfort I was feeling in my shoulder. He was very professional at all times and he and his staff worked in a goal organized manner when several patients were in the clinic at the same time. This was my second time around (with another shoulder problem) but I must say I came back because he knows what he is doing and I trust him completely."

M. Valdez

"I had physical therapy with OPTS as a phase of a 6 month recover from Achilles tendon surgery. Paul and the rest of his staff were fantastic and I was sorry to have to go back to my physio at my home. The range of rehab equipment, the caring atmosphere and the upbeat attitude of the staff are second to none. Paul's expertise and dedication to his craft are obvious in every step from the initial assessment to the final visit. I achieved my goals and certainly surpassed my own expectations of the levels of mobility and strength I achieved following surgery. Well done to you all."

L. Adeson

"I initially resisted the idea of going to a Physical Therapist because I didn't see what benefits would come of it. I had been dealing with leg and lower back pains for at least nine years and thought that was just part of my life. I had been wearing a lift in one shoe for at least 7 years… due to a prior diagnosis of one leg being shorter than the other. My doctor sent me to P.T. because she felt it would answer the questions I had about the leg and back pain. I took copies of my x-rays, and on the first visit, Paul listened to my story, looked at my x-rays, and checked a few things with my back and legs. Then he gave me a plan of action for the next eight weeks.

After two sessions of exercises, and a couple physical adjustments, we decided that I didn't need my lift anymore (a definite improvement). After the eight sessions of P.T. I feel that I have tools (exercises) to continue strengthening those muscles that affect my back and legs. I asked for a 10-day break to see if I had improved and if I had the knowledge to take care of a particular area if it hurt. I do!!

I would recommend P.T. to anyone who is suffering what I suffered and if people are in the South Haven area, I would specifically recommend Orthopedic Physical Therapy Specialists!! The staff was very friendly and courteous and patient when I couldn't remember exactly how to do a particular exercise. I had never been to P.T. - I had always gone to a chiropractor for relief. The main benefit of P.T. is that once an adjustment is made you are given exercises to 'teach' your muscles where they should be."

C. Anderson

"I endorse Paul Frederick and OPTS 100%. When I needed therapy for my right knee, I asked my friends to recommend a PT specialist. Without exception, Paul Fredrick's name was mentioned as the best. Friendly, very knowledgeable, professional, humorous, personal care with sincere caring for each and every client. Best of all my knee feels great."

Suzie Blair

"I had never been to a physical therapist before. I have always taken control of my own health and recovery so I wondered if they would allow me to be a part of making decisions about what I knew would be best for me. Well, they did. They were all very understanding and did let me have a say in what I knew I could do and not do. We worked together and got me back to my goal of being able to do my regular exercise and workout programs. I am very grateful for all the people who worked with me, especially Paul Frederick for teaching me some techniques and the right way to do certain exercise that will help me to keep experiencing the benefits I received during my sessions. Thanks so much."

Jeanne Phelps

"When I first began therapy I could not raise my arm, the pain was really bad, and I could not do the simple things in life. The people here are knowledgeable, very nice and are down to earth. My pain level has become livable. I am able to do much more of the little things most people take for granted; getting dressed, showers and even tying my shoes. If anyone needed this type of help I would highly recommend these people and this clinic."

Butch Gibson

"When my orthopedic doctor gave me a prescription for physical therapy for torn menisci in both knees, I thought it would be a waste of time. Paul checked my flexibility, balance and the way I walked. Then, he was able to set up certain exercises that immediately began returning strength to my legs, balance, flexibility and the ability to rise from a chair without having to hoist myself up, using my hands and arms.

It was amazing how adding weight and performing certain exercises caused other leg muscles to take over for former painful, weak and wobbly knees. Previous to physical therapy, it was a burden, not to mention a pain to walk up and down stairs and hills!

I've been taking hour long walks, am taking care of a 2 story farmhouse and extensive gardens and most of the time quite happily unaware that I have knees! When my physical therapy ended, I returned to my Orthopedic surgeon who said as long as I was doing so well, he wouldn't be doing arthroscopy. Paul and the staff at Orthpedic Physical Therapy."

Anon

"I injured my knee in the spring. After nursing it myself for months with no improvement, I finally made an appointment with Orthopedic Physical Therapy Specialists. Why did I wait so long? After only a few weeks I was able to walk without hobbling, climb stairs, and rise from a seated position. I was well on my way to having my life back.

Paul and his staff were always courteous and encouraging. As Paul added exercises to my routine my knee got stronger and stronger. I had complete confidence in Paul's knowledge and recommendations. Thank you, Paul, for giving me my normal life back."

Mary Ann Hutson

"The staff at Orthopedic Physical Therapy Specialists was kind and patient when treating my condition. The treatment area was clean and well equipped. This was my first experience with therapy and should the need arise I will return to OPTS with confidence. Thanks to all."

Jamie Hitchcock

"I experienced a very positive one with Paul and his staff. They were all very helpful and showed a concern. He and his staff helped ease and diminish the hip pain that I was having. They all made sure I was doing the exercises correctly. The Therapy sessions were arranged so that they could provide one-on-one consultation. I would highly recommend Orthopedic Physical Therapy Specialists, LLC to everyone and I would request their services again if the need arises"

Joyce Adams

"After 2+ years of MRI's, X-rays, Physical Therapy, Yoga, pilates, cortisone shots and 24/7 irritating pain - finally! Paul took the time to actually figure out what was causing the pain in my hip. I am so thankful that I listened to all of the recommendations of others that pointed to Paul - and am now almost pain free! I have not met anyone else with as much physical/mechanical knowledge of how the body actually works - and in my case, his expertise was exactly what I needed! Now I highly recommend him and his great staff!"

Heather Valenziano

"In my opinion Paul Fredricks and his staff at Orthopedic Physical Therapy Specialists is the only place to go for therapy. I felt when my doctor told me I needed therapy it was a waste of time. I have arthritis. I got to the point I could not sit but a few minutes and my leg would get numb. I couldn't walk or stand to do things for the same reason. At night I got very little sleep because first one side and then the other were numb. I tossed and turned all night. But after 2 or 3 trips I could notice a difference. Now at last I can sleep at night. I prayed for help and I believe God sent me there. In mentioning him to my daughter , that he was helping me she said "Oh, mom I just love them there, they know all the places that hurt and they do help you! I agree with her. They definitely know what to do for you".

Frieda Tincher

In August of 2007, I dislocated my right hip making my right leg longer. In September of 1978 I was in a motorcycle accident injuring my lower left leg. Through Physical Therapy my right leg is back in position. My left leg is not as cold as it once was. I am having fewer problems ascending and descending stairs. My leg strength and flexibility has greatly increased. My side to side motion of the neck is greatly increased (at my age, this really helps when backing up a car). Everyone was very helpful. I feel the sessions were very helpful and the results are great.

Paul Kiry
2/7/08

Very courteous, professional staff and friendly atmosphere. Therapy sessions quite successful in increasing mobility and reducing pain. Evaluation of condition process very thorough and helpful in understanding physical condition(s).

Howard Schultz
1/24/08

"First let me say that I am very satisfied with the treatment I received at OPTS> When I started treatment I was unable to sleep in bed due to pain in my right shoulder. I was considering the possible need for surgery but decided to try Physical Therapy instead. Paul took the time to determine the limited mobility in my right shoulder and the exercises needed. After the 3rd treatment session my discomfort was over ˝ gone. After 7 treatments I am now pain free and have full flexibility. Paul and his staff are all to be commended for my complete recovery.

Jack Underwood

"When I began my sessions with OPTS, I had doubt as to the speediness of my recovery. Together with the staff we accomplished my leg as well as my shoulder. I could not have asked for a better therapist. He had some doubt on the shoulder but all worked out in the end. Once the programs were laid out, the rest was up to me. This is where the staff was so helpful in guiding me to stay on track, always in a positive attitude. Within months the strength of my leg was back, the pain subsided. We began working on the shoulder slowly at 1st. Within the next few months the strength also returned to my shoulder and for the most par so did the pain. I kind of look forward to returning to OPTS should I need additional services.

Leroy Hale

My experience at Orthopedic Physical Therapy was awesome. There was really good help provided and I can actually feel the difference and people have actually noticed that my shoulders are way better now than before I started this journey. The staff was very courteous and hilarious. Sometimes even the other patients there were funny too! I think you know who I'm talking about. But overall I'm really glad I had this experience. You guys made me stronger and healthier, plus now I know different workouts I can do at home or whrever else I decide to go. Every session was great. The whole day I would be looking forward to it. So to wrap this up, I can't thank you enough for helping me and making each session enjoyable. Thank you for everything. I will miss you all. Good luck with everything. I will tray and visit soon.

Hayley

"I feel my experience at OPTs was very positive. The pain was very bad when I started but was alleviated promptly by a very profesional, courteous and caring staff. You should be pleased to have your staff represetn your business anytime-anywhere.

Thank you, Thank you."

Novella S. Barden

"When I came to Orthopedic Physical Therapy Specialists (OPTS) I was in a great amount of pain in my back and neck. I wasn't sleeping because the pain was so bad! When I had my consultation with Paul he made me feel like he was really concerned and cared about what I was going through. I really felt like he was there to help me as a person and not just someone in pain that he'll get money out of. After evaluating me he discussed a treatment plan with me and we began the necessary therapy. The exercises were challenging to me at first but I was encouraged to just take my time and go easy. Paul also gave me stretching exercises to do at home and that really made a difference as well!

<,p>Till this day I am still doing my exercises to help prevent future back/neck problems and pain. I cannot stress enough how important it is to keep doing your exercises, not only during treatment, but afterwards as well! OPTS not only helped me at my time of need but also gave me the tools to keep helping myself in the future. The entire staff is absolutely wonderful!

Each person always had a smile on their face and greeted/talked with me like I were family. They totally were flexible and worked with my schedule. The caring compassion that was given to me by everyone there will always remain with me. I highly recommend OPTS to anyone needing physical therapy!! I so proudly wear the t-shirt I was given on graduation day to help promote the great care that I received at Orthopedic Physical Therapy Specialists. Thank you again for everything!

Sincerely yours and pain free,"

Kristin Householder

"Before I start I would like to state that this was my first time receiving physical therapy and I had many reservations about what type of treatment I would be receiving. Let me put your mind at ease. Orthopedic Physical "Therapy Specialists was not only very professional they created an atmosphere which made receiving therapy not only beneficial physically but mentally as well.

As someone in my late twenties I was very uneasy about going to a place where I would be forced to work on a weakness in front of people that I did not know. This fear was alleviated as soon as I walked through the door. There is a sense of community while you receive treatment. The staff is friendly and very knowledgeable. At the same time they were not push or over the top. If you felt like discussing events during your day they would be there to listen. If you felt like receiving treatment without small talk you could to that as well without feeling pressured. Each session that I was a part of became not just a way to recover physically but a place that you could to regenerate mentally as well.

Paul Frederick and all of his staff did a wonderful job and all of my goals were met. I did not believe that my injuries would ever allow me to sustain the type of lifestyle that I was accustomed to When my therapy had ended not only was I able to feel better about myself , I was provided with the correct information that allows me to maintain an exercise regiment that will prevent me from further injuring myself. I would highly recommend Orthopedic Physical Therapy Specialists for anyone, without hesitation."

Jeremy M. Burleson

"I felt the care was excellent and that the therapists continually worked to find ways to help me. The atmosphere was relaxed and friendly, so I actually looked forward to my sessions. The thing I had to question was the sick methodology. I mean, cattle prods, necessary? I am mystified on how rubbing a salve of cayenne pepper and grape jelly on my abdomen will help my shoulder - there was nothing wrong with my shoulder!"

Paul Flower

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